• Scope of Sanitization Efforts

    This new reality drives us to review and adjust our sanitization and hygiene protocols to prevent the spread of the virus.

  • Cleaning & Disinfection

    In compliance with the CDC, OSHA, and WHO guidelines, among other agencies, the following procedures should be practiced daily in addition to the routine cleaning that is carried out regularly at the airport.

  • Strict Protocols

    The frequency of cleaning activities was increased in areas with high passenger volumes, continuous passenger traffic, or high concentration of employees (subject to flight activity).

    Attention to Surfaces

    We have increased the frequency of cleaning of high contact surfaces, with an effective disinfectant against viruses, bacteria, and fungi. Disinfected surfaces are allowed to air dry.

    Deep Cleaning

    Deep and intense cleaning of open areas should be carried out, using disinfectant products. In addition, floors in all areas should also be cleaned with disinfectant products.

  • Equipment & Common Areas

    The deep cleaning efforts seek to mitigate risks to employees and visitors. In addition to sanitizing high traffic areas, we reinforce the cleaning and sanitization of operational vehicles before and after each use. Similarly, the tools and equipment used by Aerostar employees will be sanitized before and after each use.

  • Sanitization of Surfaces

    Every hour, trained personnel clean high-contact surfaces such as counters, bathrooms, and more. These people use all the appropriate clothing to protect themselves while conducting the cleaning and sanitizing process while using disinfectant chemicals utilized often at hospitals.

  • Directed Disinfection

    These measurements are performed in a facility or parts of a facility directly impacted by a COVID-19 exposure event.

  • What do we consider an impacted facility?

    It is one in which one or more people who meet the following criteria have been:

    • The individual(s) has a confirmed or suspected diagnosis of COVID-19, or
    • The person(s) is (are) ill and has/have traveled from a location where there has been a community outbreak in the last 14 days, or
    • The individual(s) is (are) ill and have (have) been in direct contact with someone who has a confirmed diagnosis of COVID-19.

    Protocol

    In addition to cleaning and disinfection efforts, eviction from the area is added during the cleaning period. This is done with specialized detergents to eliminate bacteria, viruses, and fungi. All high contact surfaces are disinfected. Personnel wears appropriate personal protective clothing. Once the cleaning process is complete, all the protective clothing — gloves, masks, aprons, etc. — is disposed in a sealed plastic bag.

  • Equipment & Materials

    The personnel dedicated to cleaning and disinfecting the airport areas must use the materials described here.

  • Materials, Equipment & Personnel

    • Use of sanitizing products, approved by the CDC and included in the EPA list N (products tested to eliminate Sars-Cov-2).
    • Use of various disinfection chemicals, some hospital grade.
    • Use of vacuum cleaners with built-in HEPA filters.
    • Steam cleaning of carpets to eliminate bacteria, viruses, and fungi.
    • All cleaning and disinfecting products are used in accordance with the recommendations of the manufacturer and applicable federal agencies.

    Personnel

    • We guarantee the training of personnel in advanced sanitation techniques and chemical product management.
    • We promote the mandatory use of Personnel Protective Equipment (PPE), which includes facial protection, disposable gloves (latex, nitrile, etc.), gowns, and aprons while carrying out disinfection and sanitization activities.
    • Regular meetings and information sessions are held to discuss and plan disinfection practices.
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Terms of Use
 
Last Revision: July 23rd, 2020
 
The SJU Insider (www.sjuinsider.com) website and various related content, materials, pages and services (collectively, this “Website”), are provided by Aerostar Airport Holdings, LLC (“Aerostar”, “we” or “us”).  Please carefully read these terms, conditions, and notices contained or referenced herein (the “Terms and Conditions”), as they constitute a binding legal contract between you, the Website user (“User” or “you”), and Aerostar.
 
BY ACCESSING, VISITING AND/OR USING THIS WEBSITE OR BY COMPLETING ANY REGISTRATION OR SUBSCRIPTION PROCESS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (AND THE PRIVACY POLICY AVAILABLE AT http://english.sjuinsider.com?open=privacy-policy), INCLUDING WITHOUT LIMITATION TO ITS PROVISIONS REGARDING CHOICE OF LAW/FORUM, INDEMNITY, LIMITATION OF LIABILITY AND WAIVERS INCLUDED THEREIN. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS AND CONDITIONS BECOMES EFFECTIVE IMMEDIATELY UPON ACCESSING, VISITING OR USING THIS WEBSITE.  IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE EXIT AND STOP VISITING, ACCESSING OR USING THE WEBSITE NOW.
 
When using or accessing materials, services or content available on or through this Website, users could be subject to other rules applicable to such services or materials that may contain terms and conditions in addition to those included in these Terms and Conditions (and/or the Privacy Policy). All such rules are hereby incorporated by reference into these Terms and Conditions. Except as otherwise indicated by us, any new features, content, materials or services on this Website shall also be subject to these Terms and Conditions (and/or the Privacy Policy).
 
We reserve the right to change these Terms and Conditions from time to time without prior notice to you. We will notify you of any changes to these Terms and Conditions by posting a notice of the change on this Website or, at our sole option and, if possible, by sending you an e-mail to an e-mail address provided by you.  The changes will be effective immediately upon posting the revised version of the Terms and Conditions at the Website.  You acknowledge and agree that it is your responsibility to review this Website and these Terms and Conditions periodically and to be aware of any modifications. Your continued use of this Website after such modifications will constitute your acknowledgement of the modified Terms and Conditions and your agreement to abide and be bound by the modified Terms and Conditions.
 
 
ACCESS TO THIS WEBSITE
 
Aerostar may make content, materials and services available on this Website including, but not limited to: newsletters, information about our operations, passenger guidelines, and any other materials and services now available or offered or available in the future.
 
To access this Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of this Website that all the information you provide on this Website will be correct, current, and complete. If Aerostar believes the information you provide is not correct, current, or complete, Aerostar has the right to refuse you access to this Website or any of its resources, and to terminate or suspend your access at any time.
 
TERMINATION
 
Aerostar reserves the right to either modify or discontinue the Website, including any features, content, services or materials therein, at any time with or without notice to you. Further, Aerostar may discontinue any portion of information or category of information. We shall not be liable to you or any third party should we exercise such right.
 
Upon termination or suspension, regardless of the reasons, your right to access and/or use the services, content and materials available on this Website, immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account (if any) and all related information and files in your account. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therein.
 
You agree that Aerostar may terminate or suspend your account or your access to all or part of this Website at its sole discretion, with or without notice and for any reason or no reason at all, including without limitation, breach of these Terms and Conditions. The termination or suspension of your account or access to the Website will not have any effect on the disclaimers, indemnity, waiver or liability limitations and your obligations, representations and warranties included in these Terms and Conditions.
 
PROHIBITED ACTIVITIES
 
Your access and/or use of the Website (including without limitation to any features, content, services or materials therein) is subject to all applicable laws and regulations, and you are solely responsible for your conduct and the contents of your communications through the Website.
 
A. You may not reverse engineer, circumvent or attempt to circumvent passwords or other technical features meant to protect the Website or limit or control access, or otherwise access without authorization any information that is protected by passwords or other technical measures.
 
B.  By uploading, sharing, submitting, posting or providing information in or otherwise using any service or feature that may be available to you on or through this Website, you agree that you will not upload, submit, provide, share, post, or otherwise distribute or facilitate distribution of any content that is or may:
·    	violate these Terms and Conditions;
·    	contain viruses or any other code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment;
·    	impersonate any person or entity;
·    	victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
·    	be fraudulent, false, deceptive or misleading;
·    	be illegal, abusive, harassing or threatening;
·    	infringe the rights of any party (including without limitation to any copyrights, patents, trademarks, trade secret, privacy rights, right of publicity, or any other right of any party);
·    	be profane, obscene, or pornographic;
·    	be slanderous, defamatory or libelous;
·    	infringe or violate any applicable law, rule, regulation, order, decree, code or ordinance;
·    	disable or otherwise block partial or full functionality of the Website to others and/or to Aerostar;
·    	constitute unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spamming”), chain letters, any other form of unauthorized solicitation; or
·    	be otherwise objectionable.
 
C.	  	You may not use this Website in a manner or for a purpose that could violate any applicable law, rule, regulation, order, decree, code or ordinance.
 
D.	  	We neither endorse nor assume any liability for the contents of any material uploaded or submitted by users of the Website. Aerostar does not have or assume the obligation to pre-screen, monitor, or edit the content posted by users. However, Aerostar reserves the right at its sole discretion, to remove any content for any or no reason, including any content that, in our judgment, does not comply with these Terms and Conditions and any other rules of user conduct for our Website, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content.
 
 
REPRESENTATIONS BY USER
 
USER IS SOLELY RESPONSIBLE FOR THE CONTENTS, INFORMATION AND MATERIALS SUBMITTED, POSTED, PROVIDED AND/OR UPLOADED TO THE WEBSITE. USER REPRESENTS THAT HE/SHE HAS ALL RIGHTS NECESSARY TO SUBMIT, POST, PROVIDE AND/OR UPLOAD THE INFORMATION, CONTENT OR MATERIALS SUBMITTED, POSTED, PROVIDED AND/OR UPLOADED TO THE WEBSITE WITHOUT VIOLATING THE COPYRIGHTS, PRIVACY RIGHTS, RIGHTS OF PUBLICITY, TRADEMARKS, TRADE SECRETS OR ANY OTHER PERSONAL OR PROPERTY RIGHTS OF THIRD PARTIES, AND THAT INFORMATION, CONTENT OR MATERIALS SUBMITTED, POSTED, PROVIDED AND/OR UPLOADED BY THE USER WILL NOT VIOLATE APPLICABLE LAWS OR THE RIGHTS OF THIRD PERSONS.
 
 DISCLAIMER OF WARRANTY BY AEROSTAR
 
THE WEBSITE AND ALL INFORMATION, CONTENT, SERVICES AND MATERIALS ON THIS WEBSITE, ARE PROVIDED ON AN “AS IS” AND “WHERE IS” BASIS AND WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NONINFRINGEMENT.  WITHOUT LIMITING THE FOREGOING, AEROSTAR MAKES NO WARRANTY THAT: (A) THE WEBSITE AND ALL INFORMATION, CONTENT, SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE WEBSITE AND ALL INFORMATION, CONTENT, SERVICES AND MATERIALS WILL BE UNINTERRUPTED, ACCURATE, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM ACCESSING, USING OR VISITING THE WEBSITE AND ALL INFORMATION, CONTENT, SERVICES AND MATERIALS WILL BE EFFECTIVE, ACCURATE, SECURE, CURRENT, OR RELIABLE, OR (D) THE QUALITY OF ANY SERVICES OR INFORMATION OBTAINED BY YOU FROM THE WEBSITE WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.
 
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THEREFORE, THE ABOVE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
 
RELEASE
 
YOU HEREBY RELEASE AND FOREVER DISCHARGE AEROSTAR AND ITS OFFICERS, DIRECTORS, OWNERS, REPRESENTATIVES, INDEPENDENT CONTRACTORS, AGENTS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNEES, FROM ANY AND ALL MANNER OF LIABILITY, CLAIMS, COUNTERCLAIMS, DEMANDS, SETOFFS, DAMAGES OR CAUSES OF ACTION, WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ACCRUE, WHETHER HEREAFTER ASSERTED OR UNASSERTED, KNOWN OR UNKNOWN, ARISING OUT OF, OR IN ANY WAY RELATING TO THE VISIT, ACCESS OR USE, OF THE WEBSITE AND ALL INFORMATION, CONTENT, SERVICES AND MATERIALS ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY CLAIMS BASED IN WHOLE OR IN PART UPON THE ALLEGED NEGLIGENCE OF AEROSTAR IN OPERATING THE WEBSITE.
 
LIMITATION OF LIABILITY
 
NEITHER AEROSTAR NOR ANY OF ITS OFFICERS, DIRECTORS, OWNERS, REPRESENTATIVES, INDEPENDENT CONTRACTORS, AGENTS, EMPLOYEES, SUBSIDIARIES AND AFFILIATES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNEES, SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THIS WEBSITE.
 
YOU AGREE THAT, IN NO EVENT SHALL AEROSTAR OR ITS OFFICERS, DIRECTORS, OWNERS, INDEPENDENT CONTRACTORS, EMPLOYEES, AGENTS, LICENSORS OR AFFILIATES BE LIABLE, AND YOU RELEASE ALL SUCH PERSONS FROM ANY LIABILITY, DIRECTLY OR INDIRECTLY, TO YOU FOR ANY LOSS, DAMAGE, LIABILITY OR EXPENSE ARISING OUT OF OR RELATED TO THE USE OF THIS WEBSITE REGARDLESS OF WHETHER SUCH LOSS, DAMAGE, LIABILITY OR EXPENSE RESULTS DIRECTLY OR INDIRECTLY FROM AEROSTAR’S NEGLIGENCE.
 
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS WEBSITE OR FOR ASSISTANCE IN CONDUCTING TRANSACTIONS THROUGH THIS WEBSITE.
 
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF AEROSTAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
YOUR REMEDY FOR DISSATISFACTION WITH THIS WEBSITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS WEBSITE, IS TO STOP USING, VISITING OR ACCESSING THE WEBSITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES.
 
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THEREFORE, THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
 
 
INDEMNITY
 
You agree to indemnify, defend and hold Aerostar and its officers, directors, owners, representatives, independent contractors, employees, agents, and affiliates harmless for, from, and against, any claims, actions, demands, causes of action, losses and expenses, including without limitation reasonable legal and accounting fees (collectively the “Claims”) by reason of, in any way relating to, or arising out of or connected to: (a) your use of the Website; (b) any content or information uploaded, shared, submitted or provided by you; (c) any violation of these Terms and Conditions; and (d) your acts or omissions. You agree to reimburse any and all indemnitees on demand for any losses, costs, judgments, fees, fines, and other expenses they incur including without limitation, attorney’s fees and court and filing fees and costs, as result of any Claims.
 
 
THIRD PARTY SITES
 
The Website may contain links to other web sites or applications that are owned and/or operated by third parties. By offering you these links, Aerostar is not endorsing any other sites or applications and Aerostar has no responsibility or liability, directly or indirectly, for such third-party web sites or applications, including without limitation for their content, services or materials. These other sites or applications and parties are not under our control, and you acknowledge that we are not responsible for any other aspect of the content of such sites or applications, nor are we responsible for errors or omissions in any references to other parties or their products, contents and services. You access third party linked sites or applications at your own risk.
 
Aerostar, its affiliates and/or their business partners may present promotional materials and advertisements through the Website. Aerostar and/or its affiliates and their business partners shall not be responsible for any transactions or any claims you may have with such third parties.
 
OWNERSHIP OF THE WEBSITE AND ITS CONTENTS AND ASSOCIATED TRADEMARKS
 
All the content included or available in the Website, including without limitation the text, graphics, logos, icons, screens and configurations, are the property of Aerostar or its licensors (or is a nominative use of trademark) and is protected by United States and international copyright and trademark laws.
 
You are only permitted to use the content included or available in the Website only if and solely as authorized by us (or the specific content provider) solely for individual, personal and noncommercial purposes. Except as permitted under U.S. Copyright laws, the Website and its contents may not be copied, reproduced, republished or sold, posted, transmitted, distributed, modified, or used for the creation of derivative works without Aerostar's or applicable third parties’ prior written consent.
 
You may not create links to the Website or any of its content, materials or pages from other sites without Aerostar’s prior written consent and compliance with all applicable laws.
 
You may use this Website for purposes expressly permitted by this Website. As a condition of your use of the Website, you warrant Aerostar that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. For example, you may not (and may not authorize any party to) (i) cobrand this site, or (ii) frame this Website, or (iii) hyperlink to this Website, without the express prior written permission of an authorized representative of Aerostar. For purposes of these Terms and Conditions, “cobranding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this Website. In addition, you may not use the Website in any manner which could disable, overburden, damage, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials, content, or information through any means not intentionally made available or provided through the Website.
 
USER GENERATED CONTENT
 
Except as otherwise required by law or the Privacy Policy, any communication, information, content or material that you share, upload, provide, or transmit in or to this Website, for any reason, will be treated as nonconfidential and nonproprietary. In addition, you grant us and our designated licensees a nonexclusive, paid-up, royalty free, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, transmit, use for the creation of derivative works (including in digital form) and otherwise use such communication, information content or material for any purpose regardless of the form or medium (now known or not currently known) in which it is used.
 
ENTIRE AGREEMENT; SEVERABILITY
 
These Terms and Conditions (together with the Privacy Policy) constitute the entire agreement between you and Aerostar and supersede all prior agreements and understandings, whether written or oral or otherwise, with respect to the subject matter of these Terms and Conditions (and/or the Privacy Policy). If any term, provision, covenant or restriction of the Terms and Conditions (and/or the Privacy Policy) is held by a court of competent jurisdiction or other authority to be invalid, void, unenforceable or against public policy, the remainder of the Terms and Conditions (and/or the Privacy Policy) shall remain in full force and effect and the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties. The headings used in this Terms and Conditions are for convenience only and will have no effect on the interpretation or legal enforceability of the terms herein.
 
APPLICABLE LAW; CHOICE OF FORUM 
 
This Terms and Conditions (and/or the Privacy Policy) shall be governed by, and enforced in accordance with, the laws of the Commonwealth of Puerto Rico, without regard to the conflicts of laws principles thereof.
 
You and Aerostar hereby agree to submit to the exclusive jurisdiction of the federal and state courts located in the Commonwealth of Puerto Rico in any action or proceeding arising out of, in connection with or relating to the access and/or use of the Website (including any related content, materials, pages and services), these Terms and Conditions, the Privacy Policy or the breach or alleged breach thereto.
 
INTERNATIONAL USE
 
This Website may be accessible worldwide. However, we make no representation that this Website (including its content, pages, services or materials) is appropriate or available for use in locations outside the United States and accessing them from territories where it is illegal is prohibited. Those who choose to access this Website from other locations outside the United States do so on their own risks and are responsible for compliance with any applicable law, rule, regulation, order, decree or ordinance.
 
 
CONTACT INFORMATION
 
If you have any questions regarding these Terms and Conditions or the Website, feel free to contact Aerostar at: info@aeropuertosju.com. 
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Please carefully read the Privacy Policy set forth below as it constitutes a binding legal contract between you, the website user (“User” or “you”), and Aerostar Airport Holdings, LLC (“Aerostar”, “we” or “us”). This Privacy Policy applies to the SJU Insider (www.sjuinsider.com) website, its various related content, materials, pages and services (collectively, the “Website”) and informs you of our policies relating to the collection, use and disclosure of information therein.
BY VISITING, ACCESSING OR USING THIS WEBSITE, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND TO THE TERMS AND CONDITIONS, INCLUDING WITHOUT LIMITATION, TO ITS PROVISIONS REGARDING CHOICE OF LAW/FORUM, INDEMNITY, LIMITATION OF LIABILITY AND WAIVERS INCLUDED THEREIN.  YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THIS PRIVACY POLICY BECOMES EFFECTIVE IMMEDIATELY UPON ACCESSING, VISITING OR USING THIS WEBSITE. 
1.     	WHAT INFORMATION DO WE COLLECT?
The following type of information collected in or through the Website includes:
(i)          	Identifiers such as first name, last names, unique personal identifier, online identifier, IP address, e-mail address, postal and physical addresses, telephone numbers, and any other information that allows the identification (physical or electronic) of a natural person.
 
(ii)        	Internet or other electronic network activity information, including browsing history, search history, information regarding your interaction with an Internet Web site, application, or advertisement, and information regarding your browser, device, and operating system, access times, referring websites/webpages and domain names.
2.     	CHILDREN
The Website is a general audience website and is not directed to children. Aerostar does not knowingly or intentionally solicit or collect on or through the Website, any personal information from children under the age of 13, except as otherwise permitted by law or regulation. If Aerostar obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from its records and databases.
3.     	HOW DO WE COLLECT YOUR INFORMATION?
A.     	Information provided directly by you.  You directly provide Aerostar with most of the information we collect. For example, we collect and process data when you: (a) register for our services and/or register your email address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) send email messages, submit forms or transmit other information by telephone or letter. We may also collect information from you at other points on our Website that state that such information is being collected.
You can also provide us with other optional information, such as your physical or postal address, phone number, social network profiles, questionnaire responses, general business information, and other personal, biographical, or demographic info.
B.     	Information Sought During Registration to receive Newsletters. You may have the opportunity to subscribe to Aerostar’s newsletters or similar communications regarding Aerostar’s news, services and special events by submitting certain personal information that will be collected by Aerostar, including your first and last names and/or at least one active e-mail address.
C.     	Information Collected through Surveys.  Aerostar collects personal information from the answers we receive from individuals responding to our customer surveys and combines (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions.
D.     	Automatically Collected Information. Information concerning your computer hardware and software (including your IP address, browser type, domain names, access times, and referring website addresses) may be automatically collected. 
We collect information regarding customer activities on our Website. This helps us to determine how best to provide useful information to customers and to understand which parts of our web sites, products, and Internet services are of most interest to them.
Aerostar could track the pages on this Website that are visited by its Users in order to deliver customized content and advertising within the Website to Users whose behavior indicates that they are interested in a particular subject area.
F.     	Information Collected When You Interact with Us.  When you interact with us, we collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences.  We also collect information for market research purposes — such as your occupation and your use of the Luis Muñoz Marín International Airport —to gain a better understanding of our customers and thus, provide more valuable service. At times, when Aerostar activates paid social media campaigns tied to the use of the Website, we may collect information relevant to the situation such as your name, mailing address, phone number, email address, and contact preferences.
 
4.     	USE OF COOKIES, WEB BEACONS & OTHER TECHNOLOGY
A.     	How do we use cookies and other technology?
A cookie is a text file that is placed on the hard disk of your computer by a web page server and is used for identifying the browser during your interaction on a website. 
We use cookies to provide you a personalized online experience, and to save you time when you next visit this Website.  Aerostar uses cookies in a range of ways to improve your experience on our Website, including:
Understanding how you use our Website.
To gather metrics about your experience.
To make our services easier to use.
For security reasons.
We use cookies to measure your usage of our services and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services (it helps us focus on the parts of the service you seem most interested in) and optimize the content we display to you (which may include marketing content).
To send you advertisements.
We, or our service providers and other third parties we work with, place cookies when you visit our Website and other web sites therein or when you open e-mails that we send you, in order to provide you with more tailored marketing content (about our services or other services), and to evaluate whether this content is useful or effective. For instance, we evaluate which ads are clicked on most often, and whether those clicks lead Users to make better use of our tools, features and services.
Over time, we and/or our service providers also collect data about your activities on this Website and across the Internet for various purposes, including to conduct analytics, measure trends, and streamline Website usability. The technologies used for this purpose may include log files, cookies, web beacons, and social media plug-ins.
We use pixel tags—tiny graphic images—to tell us what parts of our Website Users have visited or to measure the effectiveness of searches Users perform on our Website. Pixel tags also enable us to send email messages in a format you can read.  Pixel tags allow us to know whether our emails have been opened to ensure that we're sending only messages that are of interest to our Users. We may use this information to reduce or eliminate messages sent to our Users.
In some of our email messages we use a “click-through URL” linked to content on the Website. When Users click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest of our Users and measure the effectiveness of our communications with our Users. If you prefer not to be tracked, simply avoid clicking text or graphic links in the email.
C.    	How to manage cookies
You may have the ability to accept or decline cookies following the instructions of your browser.  By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.  However, if you decline to accept cookies from this Website, you may not be able to use, view or access some of the interactive features of this Website.  For further information, including how to remove cookies from your browser, visit allaboutcookies.org.

5.     	HOW WILL WE USE YOUR DATA?
AEROSTAR WILL USE INFORMATION COLLECTED ON OR THROUGH THE WEBSITE FOR ANY LEGALLY PERMISSIBLE PURPOSE AT AEROSTAR'S SOLE DISCRETION. The following paragraphs describe how Aerostar currently uses information collected on or through the Website, but Aerostar may change or broaden this use at any time as permitted by law.
Aerostar collects and uses your information in order to operate the Website and to provide certain online and electronic services and content. Except as otherwise provided herein or as permitted by law, Aerostar does not sell or rent your personal information to third parties without your prior consent.
Aerostar uses the information collected on or through the Website:
To target advertising to individuals for services, products or content in which those Users have expressed an interest, whether directly or indirectly.
To advertise or provide promotional materials, directly or indirectly, to individual Users of the Website using direct mail marketing or other forms of marketing, as permitted by law.
For safety and security. We use information about you and your service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of service policies.
To protect our legitimate business interests and legal rights. Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, for fraud prevention and detection or for our marketing activities within the Website, and disclosures in connection with the acquisition, merger or sale of a business.
The collection of your e-mail address, name and address may be used by Aerostar to send you any requested newsletter(s) and/or information.
To fulfill our contractual obligations.
We may use information about you where you have given us consent to do so for a specific purpose not listed above.
Aerostar could use the aggregated information to improve the quality of the Website, its services to you, and to develop new services and products.
6.     	RELEASE, DISCLOSURE OR SHARING OF INFORMATION
Except as otherwise stated below, the personal information you provide on or through the Website will not be shared with any third-parties without your prior consent.
Aerostar may hire third parties to provide certain services (including without limitation, sending newsletters, providing customer service, web hosting, and performing statistical analysis of the Website and/or services provided in or through the Website or elsewhere). Aerostar may share with or disclose to these service providers, any and all information collected from or about you in or through the Website.
Aerostar will disclose any information collected in or through the Website, without notice, if (i) it is required by any applicable law, regulation, rule, search warrant, subpoena or order issued by any court or administrative agency, (ii) it is necessary to protect and defend the rights, interests, safety or property of Aerostar and/or the Website; and, (iii) Aerostar deems it is necessary or convenient (at its sole and entire discretion) to protect the security, safety and/or integrity of third parties.
Aerostar could sell, rent or transfer to third parties anonymous or non-individualized information collected on or through the Website, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
Aerostar could sell or transfer any and/or all information collected on or through the Website to third parties in connection with any merger, acquisition, reorganization, change in capital structure, sale of all or substantially all of the assets of Aerostar.  
If you interact with social media features on our Website, these features may collect information about your use of this site as well as post information about your activities on this site to your profile page. Your interactions with these features are governed by the privacy policy of the company providing it.
7.     	HOW LONG DO WE KEEP THE COLLECTED INFORMATION ?
Aerostar retains the information we collect from you as long as we have an ongoing legitimate business need to do so and as permitted by applicable laws (for example, to provide you with information or communications you have requested or to comply with applicable legal, tax or accounting requirements, to comply with our record retention policies, resolve disputes and enforce our agreements).
Aerostar will delete or otherwise discard your information or information we collect about you while using our Website at our discretion or when you contact us to do so at info@aerostarairports.com.
8.     	PRIVACY PRACTICES OF THIRD PARTIES
The Website, newsletters or our email messages may contain links to other websites. This Privacy Policy applies only to our Website, so if you click on a link to another website, you should read their privacy policy.  Aerostar is not responsible for the privacy practices or the content of other websites.
These service providers have their own privacy policies and data collection, use and disclosure practices. One of the service providers we may use is Google Analytics. On our Website and other services, we have implemented certain Google Analytics features that support real time tracking, visualizing of acquisition data and audience and behavior insights that allow tracking technologies through the use of first party and third-party cookies, to, among other functions, analyze and track Users’ use of the Website, determine the popularity of certain content and better understand online activity. To learn more about how Google Analytics collects and processes data and the choices you may have to control these activities, visit https://www.google.com/policies/privacy/.
9.     	USER ACCESS AND CONTROL OF INFORMATION
You may correct and modify the personal information you have provided by sending us an email to info@aerostarairports.com. With respect to your communications preferences, you can unsubscribe from newsletters or from other email communications by following the instructions included in the newsletter you receive. 
If you wish to unsubscribe or opt out from receiving any and/or all newsletters, emails, marketing or any other communications from Aerostar, you may contact us using the “Contact Information” heading below.  
Some web browsers and some mobile operating systems include do-not-track features or settings that you can use. However, no uniform technology standard for recognizing and implementing “do-not-track” signals has been adopted in the industry.  At present, Aerostar does not respond to “do-not-track” signals or any other mechanism that automatically communicates your preference not to be tracked online. 
You may opt out of certain types of Google Analytics tracking, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how Google serves ads by visiting its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout/.
11.   	INFORMATION SECURITY
Aerostar will employ commercially reasonable measures to protect the information collected in or through the Website from unauthorized access, use or disclosure. We keep your information secure in a number of ways, including the use of Secure Socket Layer (SSL) technology when information is submitted to us online. In the unlikely event of a breach of our security, we will inform the relevant regulatory body within the timeframe required under the applicable laws or regulations and, if your personal information was involved in the breach, we shall also inform you.  While we will undertake reasonable efforts to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent a third-party from illegally obtaining or having unauthorized access to any information collected on or through the Website.
The Website operates from servers located in the United States and the information it collects through clients is processed solely in the United States. Laws governing the collection and use of data in the United States may not be equivalent to those in the country where you reside, but Aerostar will at all times protect your data in accordance with this Privacy Policy.  We may share your information with our affiliates and other third parties described above who are based in countries outside of your country of residence. While some countries may not have data protection laws that are equivalent to those of the country in which you reside, we will take all reasonable measures to protect your information in accordance with this Privacy Policy.
If any of the recipients are located in a country without the adequate legal protection or safeguards for personal data, Aerostar will make reasonable efforts so the recipient adopts the principles described in this Privacy Policy.

12.   	AMENDMENT AND REVISIONS
This Privacy Policy was adopted and came into effect on July 23rd, 2020.  This Privacy Policy applies only to the Website and not to any third-parties that may be accessed through links available on this Website. Aerostar hereby reserves the right to modify, amend, update and/or substitute this Privacy Policy. Any changes or amendments to this Privacy Policy shall be effective on the date on which they are published on this Website.  In the event that there are material changes to this Privacy Policy, Aerostar will notify you by placing prominent notice on this Website and/or through other means (including by email messages, at Aerostar’s sole and entire discretion).  Aerostar will only retroactively apply material changes to this Privacy Policy to information collected before the effective date of the modification with your prior expressed consent. 
13.   	CONTACT INFORMATION
Aerostar Airport Holdings, LLC, is the owner and administrator of this Website.  If you have any questions or doubts regarding this Privacy Policy, please do not hesitate to contact us at info@aeropuertosju.com.