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General Guidelines for Travelers

*** This article is more than 30 days old. For up-to-date information, visit our Passenger's Guidelines.

Preventive and pandemic safety guidelines for this airline are not available online. We invite you to review our Passenger's Guide and contact your airline directly for specific details.

Cover Nose & Mouth

The use of a face cloth or mask is mandatory for everyone inside the SJU Airport facilities.


  • Only passengers may enter the terminals

  • Cover your mouth & nose at all times

  • Check-in Online

  • Wash your hands regularly for at least 20 seconds

  • Keep at least 6 feet of distance between people

  • Use hand sanitizer when necessary


  • Disinfect your hands whenever necessary

  • Thermal imaging cameras will take your temperature upon arrival

  • Arriving passengers must undergo an interview process with the National Guard

  • Take the voluntary COVID-19 rapid test for free

  • Keep at least 6 feet of distance between people